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A passion for healing.

A passion for learning.

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Meet Letitia McDougall

Healthcare Leader

     I am a dynamic clinical versatilist with 15 years of critical care experience including both Intensive Care and Emergency medicine. My current role is Director of Quality and Patient Relations with key competencies including encouraging high performing behaviours, patient flow and surge planning, performance metrics, change management and conflict resolution.

     I am a strategic-thinking Programming Director with expert knowledge of local demographics and hospital operations. Talented in cultivating strong relationships to underpin successful operations.

     I wear many hats to accomplish dynamic objectives.

I am ready to apply over 20 years of experience to new professional challenges.

Meet Amelia
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Why Naturopathy

Education

Diploma - Nursing

1998-2000

Conestoga College

Critical Care Certification

2002

Seneca College

BSc - Nursing

2011

Toronto Metropolitan University

Certifications

BCLS Instructor ACLS Instructor PALS ENPC NRP CBRN training/EMAT training

Incident Management Training

Canadian Patient Safety Institute Patient Safety Education Program

IDEAS Advanced Learning Program (University of Toronto) graduate

CTAS guideline update 2013/2016/2020

Coronary Care I and II

OHA Financial Management and Budgeting

Leadership and Management Certificate

2001

Toronto Metropolitan University

Emergency Nursing Certificate

2011 

Canadian Nursing Association

Work Experience

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  • RN post operative surgical unit

  • RN Medical Surgical Intensive Care Unit

  • RN Rapid Response Team

  • RN Medical Surgical Intensive Care Unit

  • RN Rapid Response Team

  • Clinical Resource Nurse, Emergency Department

  • Professional Practice Clinician, Critical Care

  • Patient Care Manager, ED

  • Director, Quality and Patient Relations

Skills

Below is a list of skills I have learned throughout my career. They have significantly contributed to my success as a healthcare leader.

Hospital Corridors

People

  • Customer Service Experience

  • Self Motivated

  • Understanding Complex Human Resource Issues

  • Excellent Communication

Surgeons

Operations

  • Budget Management and Administration

  • Labour Relations and Contract Negotiations

  • Effective Leader

Notes

Quality

  • Root Cause Analysis

  • MS Office Suite

  • Data Analysis and Interpretation

  • Crucial Conversations

  • People Centred Care

I would love to connect with other like minded professionals!

Thanks for submitting!

Contact Info

Phone

Email

Address

 289 - 952 - 3809 

3001 Hospital Gate

Oakville, Ontario

Contact

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